The chatbot is a computer program that has an ability to communicate with people by providing answers to questions and holding the conversation using Natural Language Processing. People input the natural language speech or text, while the program should provide the most suitable intelligent response in the form of text or speech. Demand of Chatbots? The use of bots can be attributed to a number of forces: • Widespread use of messaging apps among the younger generation WhatsApp hit the one-billion user mark. One-to-one messaging apps have surpassed the usage of social networks. This is seen to be the single biggest contributor to the rise of chatbots. Messaging apps are now platforms, and the phone is a messaging device. • Overwhelming app proliferation Despite the thousands of apps availab...

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